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Return Policy

At Billionaire Collection, customer satisfaction is at the heart of what we do. If there are issues with your purchase, we have a clear and simple return process to assist you. Please review the details below.

1. Eligibility for Returns

You can initiate a return within 7 days of receiving your product under the following circumstances:

  • The product has a defect (e.g., not functioning, manufacturing flaws).
  • You received an incorrect item.

2. Return Conditions

To ensure a smooth return process, the following conditions must be met:

  • The product must be in its original condition, including packaging and tags.
  • It must be unused and free from signs of wear.
  • A proof of purchase (such as the order number or invoice) is required.

3. Replacement Process

  • Upon receiving and inspecting the returned product, we will process a replacement at no additional cost.
  • Replacements will be shipped promptly after verification of the returned item’s condition.

4. How to Begin a Return

Follow these steps to start the return process:

Complete the Return Form

  • Fill out the return form below, ensuring all information provided is accurate.

Send the Product

  • Pack the item securely and ship it back to the address provided in your confirmation email.

5. Contact Us

Need help with the return process? Reach out to us anytime:

We are here to ensure your experience with Billionaire Collection is seamless and satisfying.

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